Trusted by more than 10,000 women
FAQ'S
We are here for you! Whether you have questions about our jewelry or just want to chat about your favorite pieces - we are available every day of the week for you.
Our business hours:
Mon – Fri: 9:00 – 5:00
Sat – Sun: 10:00 – 4:00
We strive to respond within 24 hours and always do our best to answer you as soon as possible.
📧 Email: info@ameliacarlojewellery.com
Your happiness is important to us. If your jewelry doesn't quite meet your expectations, you can return it within 30 days of receipt. Just send us an email – we'll take care of the rest.
We have made payment easy and secure. You can pay with Paypal, Amex, Visa, MasterCard, Apple Pay - or whatever suits you best.
Each piece of jewelry is made with precision and love. We use high-quality materials and pay attention to every detail to create timeless designs that last for many years. Each part is carefully inspected to ensure it meets our high quality standards before it reaches you.
To keep your jewelry beautiful and shiny, please follow these tips:
Avoid contact with water, lotions, and perfume.
Store your jewelry in a dry, cool place when not wearing it.
Use a soft cloth to gently clean your jewelry and preserve its shine.
If you have any questions about jewelry care, please feel free to contact me – I’m here for you!
Yes! We're pleased to offer free shipping within UK on all orders. Once your jewelry has been shipped, you'll receive a tracking number so you can track its journey to your door.
As a family-run company, we are proud to have served over 10,000+ online customers in United Kingdom - and we look forward to welcoming you soon!
We do everything we can to ensure your satisfaction and to offer you an unforgettable shopping experience.
Thank you for being part of this journey.
Join over 10,000 satisfied customers! 🖤
Wear a piece of Amelia & Carlo art every day.

FREE SHIPPING
We strive to provide maximum convenience to our customers and offer free shipping across United Kingdom!
MONEY BACK GUARANTEE
At Amelia & Carlo, you have a 30-day return policy. This gives you plenty of time to return the item if you're not satisfied.

Waterproof & tarnish-proof
Our jewelry is designed for everyday use, to last, made to shine, and always there for you.